Category director, Cambridge, UK
At Abcam, I lead the global Commercial Portfolio team of 20 people across 3 continents. Most of my team are PhD scientists and all are experts in a specific subject matter area relevant to Abcam’s offering to customers. We describe ourselves as “the passion behind the portfolio, acting to anticipate and exceed customer’s expectations, to enable them to advance their research”.
We find that one of the key ingredients to successful portfolio management is to carefully listen to customers in order to understand their needs. This enables us to design and develop Abcam’s portfolio to give a broad range of products from primary and secondary antibodies, conjugates, proteins, biochemicals to singleplex kits and assays. We price and merchandise the product range via Abcam’s digital domains, support the sales and business development teams as subject matter experts and manage the full product lifecycle.
My biggest accomplishment at Abcam is creating a team with a customer-focused, growth mindset, that delivers commercial growth by better meeting customer needs every day. But above that I love to see my team’s personal growth as they succeed in new and exciting challenges. We are proud of our cultural diversity which includes 9 different nationalities and together we have created our own safe space to explore, discuss and debate Diversity & Inclusion issues such as gender, ethnic diversity, LGBTQ+, social mobility, generational and disability inclusion. We believe that “equality does not put anyone on the back foot, it puts us all on the same footing” – which is a fundamental human right.